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Subscriptions

Take advantage of all the features included with a Bartesian capsules subscription. Check these articles out to best navigate your subscription.

I've ordered a subscription but cannot login

Experiencing issues or errors logging in?

When is the best time to make changes to my subscription?

The date you initially order your subscription becomes your monthly order date for future subscription orders. (ie, if ordered on the 5th, your order date is the 5th of each month). The optimal time to make changes to your subscription (change select

How to: Change capsule selections

With a Bartesian capsule subscription, you can customize your selections between deliveries. Once logged into your account. 1. Click MANAGE SUBSCRIPTION. 2. Click EDIT beside the subscription you wish to edit. 3. Click MANAGE SUBSCRIPTION. 4. Click U

How to: Change subscription quantity

With a Bartesian capsule subscription, you can increase or decrease the quantity of boxes within your subscription between deliveries. Once logged into your account. 1. Click MANAGE SUBSCRIPTION. 2. Click EDIT beside the subscription you wish to edit

How to: Skip/Unskip an order

A benefit to a subscription is that you can skip an order at any time which prevents a charge/shipment providing you do so during the weeks between order dates, up to 24 hours before your order date. Once logged into your account. 1. Click MANAGE SUB

How to: Order Now

When a subscription is ordered, the date of the month of your initial order becomes your monthly order date moving forward (for example, the 5th of the month). You can make use of the order now feature to trigger an order. Once logged into your accou

How to: Add one time items to an upcoming order

Got an order coming up and want to add some items before it ships? You can do so up to 24 hours in advance of your order. An Add-on item is a one-time purchase you'd like included with your next order. If you'd like to adjust the number of boxes in y

How to: View/Remove add-on items

1. Log in to your account and click Manage Subscription. 2. Click UPCOMING ORDERS in the subscription menu. Your upcoming order will be shown with any add-on item(s) previously added. 3. Click MANAGE ADD-ON beside the item you wish to remove. 4. Clic

How to: Cancel a subscription

Ordering a subscription does not automatically create an account. If you do not have an account, please create one using the email address associated with your subscription. Once logged into your account. 1. Click MANAGE SUBSCRIPTION. 2. Click EDIT b

How to: Reactivate a subscription

Ordering a subscription does not automatically create an account. If you do not have an account, please create one using the email address associated with your subscription. Once logged into your account. 1. Click MANAGE SUBSCRIPTION. 2. Click RE-ACT

Can I get a subscription in the United Kingdom?

At this time, customers shipping to and in the UK are not eligible to start a subscription at Bartesian. We will provide updates through our newsletter with any changes.